Housekeeper

It's leading the way to deliver the exceptional

It's the pride you feel in meeting the highest standards. And it's working with a motivated, committed team who present some of the UK's most famous buildings. This is what makes a career at the Royal Household so different.

The Master's department handles the official and private entertaining across the Royal residencies, taking on a huge range of hospitality, catering and housekeeping activities. Covering multiple locations and welcoming thousands of guests every year, it's a busy environment with new challenges every day.

As Housekeeper, you'll take the lead to plan and deliver all housekeeping and guest services at Windsor Castle.

This is a role of immense variety. You'll manage many aspects of our Housekeeping operation, including the presentation of the Castle, laundry services, guest hospitality, and daily conservation care of furniture and works of art.

You’ll lead a committed team to deliver the very highest standards. You'll train and guide those around you, as well as support their ongoing personal development.

As a senior manager within the department, you’ll also act as Event Duty Manager, coordinating teams and managing the delivery of various functions throughout the year.

Coordinating rotas and managing logistics, as well as budgets and resources, you'll ensure your team are in place to support the wide ranging housekeeping needs across different locations.

But operations are only half the story. Strategically, you'll continually look to move things forward. Working with colleagues and teams across the organisation, you'll have the opportunity to make a real impact, identifying efficiencies and different ways of working.

You'll work at the pinnacle of industry standards. And by encouraging ideas and adapting to each new challenge, you'll be the driving force behind a truly unique housekeeping operation.

As an expert in your field, with previous management experience within housekeeping, you're committed to ensuring the highest standards of housekeeping and presentation and know how to achieve it.

Beyond operational experience, your people management capability will make you stand out, and you'll be passionate about developing and motivating those around you.

We're looking for someone with a strategic mind-set as well, and your ambition and sound business acumen will ensure your success.

You clearly take care and pride in your work, and so aim to deliver great results in all that you do. And you'll be used to evaluating and driving through improvements to service standards in order to stay at the top of the game.

With excellent communication skills, you'll have the ability to establish and maintain effective working relationships with both your team and colleagues.

And with an organised approach you'll be able to manage a varied workload, both in the office and on the floor.

Cool and calm under pressure, you can be relied upon to work flexibly and effectively even when things get busy. And your hands-on, practical approach means you'll be confident resolving problems quickly and effectively.

Finally, you'll be keen to push yourself and take on new challenges that will expand your knowledge and skills and drive your team forward.

This role will be based in Windsor, and will involve travelling to other Royal residences. In return you can look forward to working in a unique and stimulating work environment, and be rewarded with a comprehensive benefits package, including 33 days holiday (inclusive of Bank Holidays) and a 15% employer contribution pension scheme (with the option for flexibility - to increase contributions or draw down as salary). The role also offers the option to live-in (for which there is a salary adjustment). Training and development is encouraged and you will have access to a range of recreational facilities.