Summer Retail Team Leader (Buckingham Palace 2022)

Royal Collection Trust
Buckingham Palace
Summer position
June 2022
October 2022
£11.66 per hour (minimum, pay review pending)
A minimum of 300 hours for the duration of the contract. You will typically be rostered to work 5 days per week, Thursday through to Monday, with your rest days being Tuesdays and Wednesdays.

It's inspiring the team who deliver exceptional customer service.

In the 70th year of The Queen’s reign, it’s helping millions enjoy magnificent buildings and beautiful art during the Platinum Jubilee celebrations. This is what makes working for Royal Collection Trust so different.

When the doors of Buckingham Palace’s glorious State Rooms are opened to the public during the summer hundreds of thousands of people come to visit. Our outstanding and friendly team of Retail Assistants welcome them to our shops and retail points.

Supporting the Retail management team, you'll make sure our Retail Assistants are ready to meet the day's demands and promote the products we offer.

Every day, you'll engage the team in briefings, answer questions, train, coach, inspire them to maximise sales and drive the business. And in everything you do, you’ll aim for the highest possible levels of customer care, professionalism and security.

With previous experience in a busy retail environment, you enjoy getting the best out of people, motivating them to deliver both ambitious sales targets and extraordinary customer service.

You will be friendly and engaging, with an accurate and detail focused approach to your work. Numeracy and a good level of computer literacy are important too.

Motivated by the achievement of daily targets, you’re also an excellent team player, with the ability to work flexibly and effectively even when things get busy.

This is your opportunity to use your supervisory skills to deliver the exceptional and experience working as part of a team in a unique and historic setting.

Choice of either May to early October 2022 or July to early October 2022.

PLEASE NOTE: We have a number of summer vacancies at the Royal Household. Please consider which role will best suit your aims, skills and experience, as you can only submit one application.

Inclusion and Diversity matter at the Royal Household and we seek applications from the widest pool of talent. Our exceptional visitor experience is only made possible by a diverse and multitalented team who work seamlessly together.

February 2022
Vacancy Closing Date: 31/01/2022, 23:55

This vacancy is closed to applications.