Retail and Admissions Assistant - fixed term (Palace of Holyroodhouse)

Royal Collection Trust
the Palace of Holyroodhouse
Fixed Term Contract
March 2020
October 2020
£9.45 per hour (£20,761.65 per annum, pro rata), plus lunch and training provided
Full-time, approximately 40 hours per week. You will typically be rostered to work over 5 days, Monday to Sunday, including regular weekends.

It’s knowing that your customers left with more than just wonderful memories.

It’s the collaboration and the community spirit. And it’s helping millions enjoy magnificent buildings and beautiful art. This is what makes working for Royal Collection Trust so different.

Every year thousands of people from around the world visit the Palace of Holyroodhouse, exploring its rich history, and the treasures on display. Whether you're selling the ticket that starts it all, or the gift that provides the perfect ending, you'll be a vital part of each visitor's experience.

As part of our outstanding and friendly summer team, you’ll provide far more than just sales. You'll engage with your customers, answer their questions, and open their eyes to the other experiences and products we offer.

And in all that you do, you’ll aim to deliver a truly memorable level of customer service.

Friendly, outgoing and a confident communicator, you're able to strike the perfect balance between sales and service.

You're an outstanding team player, with the ability to work flexibly and effectively even when things get busy.

Numeracy and a good level of computer literacy are important too, and you have an accurate and detail focused approach to your work.

What's more, you're able to think on your feet, a key skill, considering you'll never know who the next customer might be.

w/c 3 February 2020
Vacancy Closing Date: 29/01/2020, 23:55