Summer Visitor Services Assistant / Warden (Buckingham Palace 2020)

Royal Collection Trust
Visitor Experience
Buckingham Palace
Summer position
June 2020
September 2020
£10.75 per hour, plus lunch and training provided
A minimum of 300 hours for the duration of the contract. You will typically be rostered to work over 5 days per week, Monday to Sunday, including regular weekends.

It's starting everyday conversations in magnificent surroundings.

It’s the collaboration and the community spirit. And it’s helping millions enjoy magnificent buildings and beautiful art. This is what makes working for Royal Collection Trust so different.

When the doors of Buckingham Palace's glorious State Rooms are opened to the public each August and September, hundreds of thousands of people come to visit. As part of our welcoming and highly professional Visitor Services team, you'll make their experience special.

You'll give people from around the world a friendly and polite welcome. You'll answer their questions and provide information to enrich their visit too. And in everything you do, you'll aim for the highest possible levels of visitor care and security.

Friendly, outgoing and professional, with the ability to communicate well with all kinds of people, you’ll fit right in.

You're an outstanding team player, and cool and calm under pressure.

Comfortable working outdoors and spending most of the day on your feet, you're also flexible enough to work evenings and weekends.

Above all though, you know what it takes to create the kind of customer experience that leaves a lasting and positive impression.

This is your opportunity to use your personality and customer service skills to deliver the exceptional.

Contracts will commence in either late May and late June and will finish in late September.

BEFORE YOU APPLY: Please note that we have a number of summer vacancies at the Royal Household. Please consider which role will best suit your aims, skills and experience, as you can only submit one application.

Assessment centres are typically held throughout February 2020. Due to nature of the interview process, you must be able to attend an interview in person as unfortunately, we are unable to offer Skype or other form of interview for these roles.

February 2020
Vacancy Closing Date: 02/02/2020, 23:55