Seasonal Visitor Services Assistant/ Warden (Windsor Castle 2020)

Royal Collection Trust
Visitor Experience
Windsor Castle
Fixed Term Contract
June 2020
September 2020
£9.45 per hour (£18,578.70 per annum, pro-rata), plus free lunch and training provided
Full-time, approximately 37.81 hours per week. You will typically be rostered to work over 5 days, Monday to Sunday, including regular weekends.

It's starting everyday conversations in magnificent surroundings.

It’s the collaboration and the community spirit. And it’s helping millions enjoy magnificent buildings and beautiful art. This is what makes working for Royal Collection Trust so different.

The magnificence of Windsor Castle attracts millions of people from across the world every year, and summer is when the crowds reach their peak. Joining our welcoming and highly professional Visitor Services team, you'll make their experience special.

You'll give people from around the world a friendly and polite welcome. You'll answer their questions and provide information to enrich their visit too. And in everything you do, you'll aim for the highest possible levels of visitor care and security.

Friendly, outgoing and professional, with the ability to communicate well with all kinds of people, you’ll fit right in.

You're an outstanding team player, and cool and calm under pressure.

Comfortable working outdoors and spending most of your day on your feet, you're also flexible enough to work evenings and weekends.

Above all though, you know what it takes to create the kind of customer experience that leaves a lasting and positive impression.

This is your opportunity to use your personality and customer service skills to deliver the exceptional.

BEFORE YOU APPLY: Please note that we have a number of summer vacancies at the Royal Household. Please consider which role will best suit your aims, skills and experience, as you can only submit one application.

February 2020
Vacancy Closing Date: 09/02/2020, 23:55