EA to the Director of Property and Helpdesk Manager

It's providing the support to build on centuries of history.

It’s being valued for the role that you play. And it's joining the professional business behind the monarchy. This is what makes working for The Royal Household so different.

Joining the team responsible for the maintenance and upkeep of the world famous buildings across the Royal Estate, you’ll take on a role of real variety.

You’ll provide exceptional administrative and business support to the Director of Property, whose wide ranging remit includes leading our internal Property Services team of 90+ people, and providing ongoing strategic direction of the Reservicing programme.

In a fast paced environment, you'll manage and prioritise varied requests, co-ordinate meetings and ever changing diaries, as well as prepare supporting documents and reports.

Your EA responsibilities will be an important part of your role. But beyond this, you’ll also manage the Property ‘helpdesk’ for both London and Windsor.

You’ll lead a small team of dedicated administrators who oversee maintenance works across the Royal estate.

With a customer focus in all you do, you’ll ensure every query is handled effectively, and issues are resolved in a timely and efficient way.

You’ll be a conduit for contractors and internal colleagues alike, ensuring that all planned and preventative maintenance (PPM) is carried out seamlessly and without a hitch.  

No two days will be the same, which will grow your knowledge and experience. And providing support at the heart of institution will inspire you to deliver.

With previous experience of managing a Property helpdesk, and ideally   with a background in PPM administration, you’ll be ready to hit the ground running.

You’ll also have substantial experience in providing administrative support to a senior level and will be keen to use your existing skills in a new and dynamic environment.

With a collaborative, team-focused approach and having supervised people before, you're able to motivate and inspire others to deliver an exceptional service.

Perceptive and resourceful with plenty of initiative, you'll use your problem solving abilities to assess issues as they arise and react effectively.

Your organisation skills will be absolutely vital, enabling you to effectively plan, prioritise and deliver multiple strands of works with varying timescales.

You’re also a highly skilled and adaptable communicator which will prove vital, as you’ll be working with a range of different people, and also preparing written work for variety of different purposes.

You'll be familiar with Microsoft Office tools to help manage a busy workloads and diaries, and you'll be able to quickly grasp in-house bespoke systems.

Above all, with a customer focus in all that you do, you'll be eager to work alongside colleagues in order to deliver exceptional support to this unique organisation.

In return you will be rewarded with a comprehensive benefits package, including 33 days holiday (inclusive of Bank Holidays), a 15% employer   contribution pension scheme (with the option for flexibility - to increase   contributions or draw down as salary), lunch provided, with training and   development, as well as a range of recreational facilities.