Assistant Anniversaries Officer

Private Secretary’s Office
Buckingham Palace
£21,000 per annum, with benefits plus a 15% non-contributory pension scheme.
37.5 hours per week

It's sending congratulations that are never forgotten.

It's working in a team with a shared and unique purpose, engaging with the public whilst supporting The Queen's role. This is what makes working for The Royal Household so exceptional.

The Anniversaries Team helps to produce congratulatory messages that provide a vital link between The Queen and the public. You'll prepare and send out messages that mean so much to so many people.

Your challenge will be to remain focused whilst processing a large number of requests for messages, ensuring that the right response is delivered at exactly the right time. You'll check eligibility for each query, and using a data entry system, you'll be 100% accurate with every congratulatory message response.

You'll also answer telephone queries, and liaise with various relevant parties. You'll be proud of the number of messages you send out, which will drive you to consistently deliver high standards.

With administration experience, you're already used to meeting high standards of accuracy within strict deadlines. What's more, you'll have great IT skills, swift keyboard skills and ideally experience of database systems.

Detail focused and capable of processing large volumes of information, you're organised in your approach to your daily work.

Every day you'll use your natural communication skills to help all kinds of people with their enquiries.

Above all, you'll enjoy working collaboratively with colleagues in order to deliver the exceptional.

You can look forward to a comprehensive benefits package, including a 15% employer contribution pension scheme, 33 days annual leave, including bank holidays, free lunch and access to training and development to support your continuous professional development.

Vacancy Closing Date: 30/10/2016, 23:55

This vacancy is closed to applications.