Housekeeper

It's leading the way to deliver the exceptional

It's the pride you feel in meeting the highest standards. And it's working with a motivated, committed team who present some of the UK's most famous buildings. This is what makes a career at the Royal Household so different.

The Master's department handles the official and private entertaining across the Royal residencies, taking on a huge range of hospitality, catering and housekeeping activities. Covering multiple locations and welcoming thousands of guests every year, it's a busy environment with new challenges every day.

As Housekeeper, you'll take the lead to plan and deliver all housekeeping and guest services at Buckingham Palace, St James's Palace and at other residences when travelling, leading a highly motivated team, as well as contractors, to deliver the very highest standards.

This is a role of immense variety. You'll manage all aspects of Housekeeping operations, including the presentation of the Palaces, laundry services, guest hospitality and the conservation care of works of art. You'll train and guide the team and support ongoing personal development, as well as managing budgets and resources.

As senior manager within the department, you'll also play an active role in the delivery of events, with your team providing support both behind-the-scenes and front-of-house.

But operations are only half the story. Strategically, you'll continually look to move things forward. Working with colleagues and teams across the organisation, you'll have the opportunity to make a real impact, identifying efficiencies and different ways of working.

You'll work in magnificent historic settings, at the pinnacle of industry standards. And by encouraging ideas and adapting to each new challenge, you'll be the driving force behind a truly unique housekeeping operation.

As an expert in your field, with previous management experience within the hospitality industry, you're committed to ensuring the highest standards of housekeeping and presentation and know how to achieve it.

Your management capability makes you stand out, and you'll be passionate about developing and motivating those around you.

But we're looking for someone with a strategic mind-set as well, and your ambition and sound business acumen will ensure your success.

You clearly take care and pride in your work, and so aim to deliver great results in all that you do. And you'll be used to evaluating and driving through improvements to service standards in order to stay at the top of the game.

With excellent communication skills, you'll have the ability to establish and maintain effective working relationships with both your team and colleagues.

And with an organised approach, and excellent IT skills, you'll be able to manage a varied workload, both in the office and on the floor.

Cool and calm under pressure, you can be relied upon to work flexibly and effectively even when things get busy. And your hands-on, practical approach means you'll be confident resolving problems quickly and effectively.

Finally, you'll be keen to push yourself and take on new challenges that will expand your knowledge and skills and drive your team forward.

In return you can look forward to working in a unique and stimulating work environment, and be rewarded with a comprehensive benefits package, including 33 days holiday (inclusive of Bank Holidays), a 15% employer contribution pension scheme (with the option for flexibility - to increase contributions or draw down as salary) and meals on duty. The role also offers the option to live-in with all meals provided (for which there is a salary adjustment). Training and development is encouraged and you will have access to a range of recreational facilities.