Housekeeping Assistant (Level 2 Apprenticeship)

Master of the Household’s Office
Windsor Castle
Full time, 5 days out of 7, Monday to Sunday

It’s working as a team to achieve exceptional results

It’s being supported to gain new skills. And it’s delivering extraordinary service in incredible surroundings. This is what makes an apprenticeship with The Royal Household so different.

Our Level 2 Housekeeping Apprenticeship opportunities will help set you on course for a successful career in the hospitality sector.

You’ll join our team of Housekeeping professionals; learning on-the-job while you work alongside them to upkeep, clean and care for interiors and items, ensuring they’re presented to their very best.

The apprenticeship will also involve off-the-job training, supported by a separate learning provider. Following a structured programme over 13 months, you’ll gain specialist technical skills that will form the foundations of your housekeeping career, as well as providing you with an understanding of the wider hospitality profession.

The variety of work will inspire and challenge you, but we’ll be with you every step of the way. You’ll be assigned a mentor who will support you throughout your apprenticeship, and will make sure you have opportunities to put your learning into practice.

Through this combination of learning and practice, your confidence will grow. At the end of your apprenticeship, you’ll join our permanent team who deliver exceptional standards every day; making this the perfect place to start your career.


Important details:

  • All apprenticeships require candidates to gain a qualification in English and Maths. If you are successful but don’t already have these qualifications to the required level, we will support you to gain them as part of your apprenticeship.
  • You will be based mainly in either Windsor Castle or Buckingham Palace but you will be working across other residences throughout the year (approximately up to three months of the year).
  • The role is offered with live-in accommodation for which there is a salary adjustment. All meals will be provided and travel expenses are included.  
  • Our comprehensive benefits package, includes 33 days holiday (inclusive of Bank Holidays), an employer pension contribution scheme, as well as a range of catering and recreational facilities. 

Whether you’re embarking on a new career or looking to gain skills that will open up new opportunities, what matters most is that you’ve a genuine interest in developing a career in the housekeeping and hospitality industry.

You might have some relevant experience, but this isn’t important as we’ll give you all the training you need. We’re more interested in your commitment to learning new skills, proactive approach and willingness to tackle new challenges.

Practically minded, with great attention to detail, you take pride in your work and always aim for the highest standards.

You’ll enjoy working as part of a team and are happy to get involved in a range of tasks to support others.

Well organised and with good time management skills, you can meet deadlines and work efficiently to get jobs done.

Above all, you’ll be keen to take every opportunity to gain experience and build on your learning to become a housekeeping expert.

Week commencing 2 November 2020 (all assessment centres will be held virtually)
Vacancy Closing Date: 01/11/2020, 23:55

This vacancy is closed to applications.