Senior Facilities Manager

It’s overseeing the maintenance of iconic buildings.

It’s leading a team to deliver exceptional service. And it’s being a key part of a prestigious institution. This is what makes working for The Royal Household unique.

As the Senior Facilities Manager for the Windsor Estate, you will play a key role in ensuring the efficient operation of one of the most prestigious estates, which includes Windsor Castle, the Royal Mews, and Hampton Court Mews. You will oversee both Hard and Soft Facilities Management services across a variety of historic and listed buildings, ensuring they are compliant with statutory and regulatory requirements.

Leading a team of Facilities Managers, Maintenance Technicians, and Electricians, you will ensure service contracts are executed to the highest standards and that all health and safety regulations are met. From managing planned and reactive maintenance to overseeing the preparation for key events, you’ll ensure the Windsor Estate operates smoothly and effectively.

You’ll also have a crucial role in managing an annual budget of £2 million, overseeing supplier relationships and contract performance, while fostering a culture of excellence and continuous improvement.

Key Responsibilities:

• Lead the Facilities Team: Ensure high performance, adherence to Royal Household standards, and effective line management.
• Manage Specialist Contracts: Oversee Hard and Soft FM contracts, ensuring works are completed to the required standards and in line with statutory regulations.
• Oversee Event Preparation: Ensure the successful setup for official events, such as State functions and Garden Parties, with a focus on safety and efficiency.
• Ensure Compliance: Manage statutory duties, risk awareness, and legislative compliance, with regular reporting to senior management.
• Financial Management: Monitor budgets, oversee contract administration, and ensure compliance with financial processes.
• Stakeholder Engagement: Liaise closely with both internal and external stakeholders to ensure clear communication and service delivery.

Essential Criteria 

Along with a passion for maintaining historic buildings, you have:

• IWFM Level 7 Qualification or equivalent
• Extensive experience in a Senior Facilities Management role working with both hard & soft facilities management services, including contract management.
• Strong knowledge of statutory standards for building maintenance and operation, such as Gas Safe, Asbestos, Legionella, and CDM.
• Demonstrable experience in statutory compliance, risk management, and managing contracts within a value-for-money environment.
• Proven experience managing budgets and financial processes.
• Excellent people management, leadership, communication, and interpersonal skills, with a diplomatic and collaborative approach.
• IT literate, with proficiency in MS Office and CAFM systems.

We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities. 

Enjoy 25 days annual leave, rising to 30 days (plus bank holidays) dependent on the length of time you have worked for us.

Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.

We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.

Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.

Find out more about the full range of benefits available to our employees here.