Summer Ticket Sales and Information Assistant (Buckingham Palace 2020)

Royal Collection Trust
Communications and Business Development
Buckingham Palace
Summer position
June 2020
September 2020
£10.75 per hour, plus lunch and training provided
A minimum of 300 hours for the duration of the contract. You will typically be rostered to work over 5 days per week, Monday to Sunday, including regular weekends and some evenings.

It's selling the ticket for an incredible day out.

It’s the collaboration and the community spirit. And it’s helping millions enjoy magnificent buildings and beautiful art. This is what makes working for Royal Collection Trust so different.

When the doors of Buckingham Palace’s glorious State Rooms are opened to the public each August and September, hundreds of thousands of people come to visit.

Whether you’re selling the ticket that starts it all, or sharing information to enhance their visit, you’ll be a vital part of each visitor’s experience.

As part of our outstanding and friendly Ticket Sales and Information team, you’ll provide far more than just sales. You'll engage with your customers both face-to-face and on the telephone, answering their questions and opening their eyes to the other experiences we have to offer.

And in all that you do, you’ll aim to deliver a truly memorable level of service.

Able to deliver both ambitious sales targets and extraordinary customer service, you’re exactly who we’re looking for.

You have a warm and friendly personality, which will even engage people over the telephone in our busy contact centre.

You’re also an excellent team player, with the ability to work flexibly and effectively even when things get busy.

Numeracy and a good level of computer literacy are important too, along with an accurate and detail focused approach to your work, as you'll be processing a large number of transactions every day.

This is your opportunity to use your personality and customer service skills to deliver the exceptional.

Contracts will commence in early June and will finish in late September.

A limited number of contracts will be available from early April to late September.

BEFORE YOU APPLY: Please note that we have a number of summer vacancies at the Royal Household. Please consider which role will best suit your aims, skills and experience, as you can only submit one application.

Interviews are typically held throughout February 2020. Due to nature of the interview process, you must be able to attend an interview in person as unfortunately, we are unable to offer Skye or other form of interview for these roles.

February 2020
Vacancy Closing Date: 31/01/2020, 23:55

This vacancy is closed to applications.