Staff Operations Co-ordinator

Royal Collection Trust
Visitor Experience
Buckingham Palace
Permanent
£22,000 per annum, plus benefits
37.5 per week, over 5 days, Monday to Friday

It's knowing everyone is in place, before the Palace opens its gates

It's the collaboration and community spirit. And it's contributing to the presentation of a world renowned art collection. This is what makes working for Royal Collection Trust so special.

Our outstanding Visitor Services team help hundreds of thousands of visitors, from around the world, enjoy magnificent buildings and works of art at The Queen's Gallery, The Royal Mews, and when Buckingham Palace opens its doors in August and September.

Joining the team at the heart of this, you'll make sure that our Visitor Services Assistants are supported behind the scenes, so that every visitor has an exceptional experience.

Providing wide-ranging staff administration support, be it rostering, purchasing, budgets or payroll, you'll play a vital role in the smooth running of our main office and core sites.

And your biggest challenge will come when the doors of Buckingham Palace's glorious State Rooms are opened to the public, helping to recruit, train and uniform up to 500 temporary staff.

With outstanding administrative skills and accuracy that never falters, you're exactly who we need.

Your knowledge of IT programmes, and keen eye for detail means you'll take to spreadsheet management, databases and schedules with ease.

Extremely organised and methodical even when under pressure, you're comfortable dealing with multiple priorities at any one time.

Also, you're confident communicating with all kinds of people and can build positive relationships with internal and external people alike.

Experience of working in a busy visitor services environment would be ideal, but is by no means essential. It's your passion for working with people and providing extraordinary visitor care that we're really interested in.

And a flexible approach means you're able to work effectively on your own, but also as part of a large and enthusiastic team.

This is your opportunity to use your organisation and people skills to deliver the exceptional.

October 2019
Vacancy Closing Date: 13/10/2019, 23:55

This vacancy is closed to applications.