Project Assistant - Technology

The Duke of York’s Household
Buckingham Palace
Fixed Term Contract
December 2019
December 2020
Dependent on experience
37.5 hours per week, over 5 days, Monday to Friday

The Household of HRH The Duke of York consists of a dedicated team of professionals who support and manage the delivery of HRH's official programme and the initiatives founded by HRH, including the Inspiring Digital Enterprise Award (iDEA).

iDEA is an international programme that helps people to develop digital, enterprise and employability skills through a series of online challenges.

As Technology Assistant for the initiative, you will assist with the development and maintenance of the iDEA platform and its resources.

You will help support the platform, ensuring users have a smooth experience and any queries are dealt with quickly and efficiently.

From badge testing and bug tracking, to troubleshooting issues and development work, you’ll be involved in a broad range of activities.

With every challenge you will expand your technical knowledge, aiming for high standards in all that you do.

With experience in a similar role, you are digitally fluent and familiar with a range IT Systems. Desirable but not essential, you will have experience with PHP Laravel Framework, MySQL, VueJs Framework, Cloudflare, Laravel Forge, Laravel Nova and Laravel Horizon.

You will also be used to working with web development software and databases and will have some experience of unit/feature testing.

You are a natural problem solver, and with an analytical mind you will thrive on the technical challenges that come your way.

With confident communication skills, you work well in a team, enabling you to build positive working relationships with a range of people. This means being able to effectively translate complex issues to non-technical users.

Well organised, you’re able to prioritise a varied workload effectively.

With a keen eye for detail, you will always deliver outstanding results.

You'll need initiative and a flexible approach to ensure user issues are resolved quickly and future problems are prevented.

Finally, you'll be proactive, committed to developing your career, bring an enthusiasm to learn and be keen to make the most of this opportunity.

In return you will be rewarded with a comprehensive benefits package, including 33 days holiday (inclusive of Bank Holidays) pro rata, a 15% employer contribution pension scheme (with the option for flexibility - to increase contributions or draw down as salary), lunch provided, with training and development, as well as a range of recreational facilities.

Vacancy Closing Date: 20/11/2019, 23:55