Ticket Sales and Information Assistant

Royal Collection Trust
Communications and Business Development
Buckingham Palace
Permanent
£10.55 per hour, plus lunch and training provided
Full time over 5 days, Monday to Sunday

It's selling the ticket for an incredible day out

It’s the collaboration and the community spirit. And it’s helping millions enjoy magnificent buildings and beautiful art. This is what makes working for Royal Collection Trust so different.

Whether you’re selling the ticket that starts it all, or sharing information to enhance their visit, you’ll be a vital part of each visitor’s experience.

As part of our outstanding and friendly Ticket Sales and Information team, you’ll provide far more than just sales. You'll engage with your customers both face-to-face and on the telephone, answering their questions and opening their eyes to the other experiences we have to offer.

And in all that you do, you’ll aim to deliver a truly memorable level of service.

With some sales experience, you're able to deliver both ambitious sales targets and extraordinary customer service, so you’re exactly who we’re looking for.

You have a warm and friendly personality, which will even engage people over the telephone in our busy contact centre.

You’re also an excellent team player, with the ability to work flexibly and effectively even when things get busy.

Numeracy and a good level of computer literacy are important too, along with an accurate and detail focused approach to your work, as you'll be processing a large number of transactions every day.

This is your opportunity to use your personality and customer service skills to deliver the exceptional.

September 2019
Vacancy Closing Date: 25/08/2019, 23:55

This vacancy is closed to applications.