Seasonal Admissions Assistant (Windsor Castle 2020)

Royal Collection Trust
Visitor Experience
Windsor Castle
Fixed Term Contract
June 2020
September 2020
£9.45 per hour (£17,813.25 per annum, pro-rata), plus lunch and training provided
Full-time, approximately 36.25 hours per week. You will typically be rostered to work over 5 days, Monday to Sunday, including regular weekends.

It's selling the ticket for an incredible day out.

It’s the collaboration and the community spirit. And it’s helping millions enjoy magnificent buildings and beautiful art. This is what makes working for Royal Collection Trust so different.

The magnificence of Windsor Castle attracts millions of people from across the world every year, and summer is when the crowds reach their peak. Whether you’re selling the ticket that starts it all, or sharing information to enhance their visit, you’ll contribute to an exceptional visitor experience.

Joining our outstanding and friendly Ticket Sales team, you'll provide far more than just sales. You'll engage with your customers, answering their questions, and opening their eyes to the other experiences we offer.

And, in everything you do, you’ll aim to deliver a truly memorable level of service.

Able to deliver both ambitious sales targets and extraordinary customer service, you're exactly who we're looking for.

You have a warm and friendly personality, along with an accurate and detail focused approach to your work.

You're also an excellent team player, with the ability to work flexibly and effectively even when things get busy.

Numeracy and a good level of computer literacy are important too. Above all though, you're able to think on your feet, a key skill, considering you'll never know who the next customer will be.

This is your opportunity to use your personality and customer service skills to deliver the exceptional.

BEFORE YOU APPLY: Please note that we have a number of summer vacancies at the Royal Household. Please consider which role will best suit your aims, skills and experience, as you can only submit one application.

February 2020
Vacancy Closing Date: 09/02/2020, 23:55

This vacancy is closed to applications.