Seasonal Visitor Services Assistant/ Warden (Windsor Castle 2023)

Royal Collection Trust
Visitor Experience
Windsor Castle
Fixed Term Contract
July 2023
September 2023
£10.90 per hour, plus free lunch and training provided
Full-time, approximately 37.27 hours per week. You will typically be rostered to work over 5 days, Thursday to Monday, including weekends.

The magnificence of Windsor Castle attracts millions of people from across the world every year, and summer is when the crowds reach their peak. Joining our welcoming and highly professional Visitor Services team, you'll make their experience special.

As a Warden, you'll welcome visitors from around the world, answering their questions, enriching their visit and ensuring the safety of the site. You'll receive full training so that you gain the skills to excel in your position and enjoy a fulfilling summer.

What you’ll be doing:

  • Welcome visitors and provide them with information about our sites.
  • Provide excellent customer service, always maintaining a friendly and professional service.
  • Ensure the safety and security of the visitors and the site.
  • Work as a team to ensure the smooth flow of visitors through the route.

What you’ll bring:

  • A friendly and professional attitude
  • Excellent communication and customer service skills
  • Team player, able to work flexibly and adapt to daily needs
  • Comfortable working on your feet, both indoors and outdoors
  • Ability to work in a busy environment

What we offer:

  • £10.90 per hour
  • Free sandwich lunch
  • Full training provided (included in the contract dates)
  • Uniform provided
  • A dedicated and social team

Selection processes are likely to be held throughout February 2023.

BEFORE YOU APPLY: Please note that we have a number of summer vacancies at the Royal Household. Please consider which role will best suit your aims, skills and experience, as you can only submit one application.

Inclusion and Diversity matter at the Royal Household and we seek applications from the widest pool of talent. Our exceptional visitor experience is only made possible by a diverse and multitalented team who work seamlessly together.

February 2023
Vacancy Closing Date: 26/02/2023, 23:55

This vacancy is closed to applications.