Summer Retail Assistant

Every summer Buckingham Palace opens its doors to the public from June to early October, offering a unique opportunity for visitors from around the world to experience this iconic Royal residence.

Working across our shops and sales points, you’ll help to deliver a seamless shopping experience for thousands of customers. 

Key Responsibilities:

• Greet customers and provide knowledgeable advice on our range of products.
• Help your team reach sales targets while delivering an exceptional customer service.
• Replenish stock on the shop floor and maintain visual displays to ensure an efficient and enjoyable shopping experience.

Contract options and hours:

• The contract duration will run from 16 June to 04 October 2026, with some limited part-time opportunities (3 or 4 full working days per week). 
• Guaranteed to work a minimum of 350 hours (for full time positions) during your contract.

What you'll bring:

• A commitment to providing exceptional customer service.
• Good communication skills, a welcoming attitude and a love of interacting with a wide range of people.
• At your best working as part of a team.
• Able to work flexibly and adapt to different demands in a busy environment.
• Keen to learn new information about our products to promote to customers.
• Able to remain accurate and pay attention to detail when processing information.

What we offer in return:

• An hourly rate of £14.80
• Complimentary lunch during your shift.
• Full training provided ahead of the public opening, integrated into your contract period.
• The opportunity to join a large, friendly, and sociable team.
• Benefits including complimentary tickets to Royal Collection Trust sites and a 20% discount at Royal Collection Trust shops.