Summer Ticketing and Sales Team Leader (Buckingham Palace 2018)
It's inspiring the team to sell thousands of tickets a day.
It’s the collaboration and the community spirit. And it’s helping millions enjoy magnificent buildings and beautiful art. This is what makes working for Royal Collection Trust so different.
When the doors of Buckingham Palace’s glorious State Rooms are opened to the public each August and September, hundreds of thousands of people come to visit. Our outstanding and friendly team of Ticket Sales and Information Assistants engage with each and every one of them.
Supporting the Ticketing and Sales managers, you'll make sure our team are ready to meet the day's demands, and open our customers' eyes to the experiences we offer.
Every day, you'll engage the team in briefings, answer questions, and inspire them to maximise ticket sales. And in all that you do, you’ll aim to deliver a truly memorable level of service.
Able to motivate a team to deliver both ambitious sales targets and extraordinary customer service, you’re exactly who we’re looking for.
You have a warm and friendly personality, along with an accurate and detail focused approach to your work, and you enjoy getting the best out of people.
You’re also an excellent team player, with the ability to work flexibly even when things get busy. Numeracy and a good level of computer literacy are important too, and you're able to prioritise effectively in order to meet daily targets.
This is your opportunity to use your personality and supervisory skills to deliver the exceptional.
Contracts will commence in either late May or early June, and will finish in late September.
PLEASE NOTE: We have a number of summer vacancies at the Royal Household. Please consider which role will best suit your aims, skills and experience, as you can only submit one application.