Assistant Retail Manager

Royal Collection Trust
Buckingham Palace
c. £26,500 per annum
37.5 hours per week, over 5 days, Monday to Sunday

It's inspiring the team to deliver an exceptional customer experience

It’s the collaboration and the community spirit. And it's presenting one of the world's greatest art collections. This is what makes working for Royal Collection Trust so different.

Through permanent and seasonal shops, as well as a growing E-Commerce platform, Royal Collection Trust's retail operations generates revenue that is directly invested into the care and conservation of the Royal Collection.

Helping to lead the front line team, you'll make sure they are ready to meet the day's demands, offering an outstanding service to every customer who comes through the door.

Every day, you'll engage with them on the shop floor, co-ordinate roles and be the first port of call for any queries.

You'll motivate and guide your team, monitor their progress and support ongoing personal development, inspiring them to deliver their very best and achieve challenging sales targets.

You'll also oversee the day-to-day operations at our various shops, from stock movement and security, to displays and promotions, as well as helping to optimise sales.

It's a busy environment and no two days will be the same. But whether you're running through opening checks ahead of a busy day, or recruiting new talent for your team, you'll be the driving force behind a truly memorable customer experience.

Friendly, outgoing and professional, with the ability to motivate a team to deliver excellent customer service, you’ll fit right in.

You'll already have retail experience and have led a team in a busy, sales focused environment.

You're an outstanding team player who is confident communicating with all kinds of people and enjoys getting the best out of them.

Cool and calm under pressure, you can be relied upon to work flexibly and effectively even when deadlines are challenging.

Along with an organised approach and excellent numeracy and IT skills, you'll be able to manage and adapt to a varied workload.

Above all, you know what it takes to create the kind of customer experience that leaves a lasting and positive impression.

This is your opportunity to develop your managerial skills and help to deliver the exceptional.

Vacancy Closing Date: 28/11/2022, 23:55

This vacancy is closed to applications.