Summer Visitor Services Assistant/Warden 2023 (Palace of Holyroodhouse)

Royal Collection Trust
Visitor Experience
the Palace of Holyroodhouse
Summer position
June 2023
September 2023
£10.90 per hour, plus free lunch and training provided
Full-time opportunities available; from 5 days per week, Monday to Sunday, including regular weekends with some part-time roles available.

It's starting everyday conversations in magnificent surroundings.

It’s the collaboration and the community spirit. And it’s helping millions enjoy magnificent buildings and beautiful art. This is what makes working for Royal Collection Trust so different.

Every year thousands of people from around the world visit the Palace of Holyroodhouse, exploring its rich history, and the treasures on display.

Joining our welcoming and highly professional Visitor Services team, you'll make their experience special.

You'll give people from around the world a friendly and polite welcome.

What you’ll be doing:

  • Welcome visitors and provide them with information about our sites.
  • Provide excellent customer service, always maintaining a friendly and professional service.
  • Ensure the safety and security of the visitors and the site.
  • Work as a team to ensure the smooth flow of visitors through the route.

What you’ll bring:

  • A friendly and professional attitude
  • Excellent communication and customer service skills
  • Team player, able to work flexibly and adapt to daily needs
  • Comfortable working on your feet, both indoors and outdoors
  • Ability to work in a busy environment

What we offer:

  • £10.90 per hour
  • Free sandwich lunch
  • Full training provided (included in the contract dates)
  • Uniform provided
  • A dedicated and social team

Selection processes are likely to be held throughout March 2023.

BEFORE YOU APPLY: Please note that we have a number of summer vacancies at the Royal Household. Please consider which role will best suit your aims, skills and experience, as you can only submit one application.

Inclusion and Diversity matter at the Royal Household and we seek applications from the widest pool of talent. Our exceptional visitor experience is only made possible by a diverse and multitalented team who work seamlessly together.

Vacancy Closing Date: 26/05/2023, 23:55

This vacancy is closed to applications.