Hospitality Team Member

Master of the Household’s Office
Buckingham Palace
£25,283.68 per annum

It's preparing for events and feeling ready to deliver the highest standards.

It’s the opportunity to learn new skills. And it’s being part of an exceptional team. That is what a career with the Royal Household means.

This is the perfect place to start your hospitality career. Joining our well-established development pathway, you'll learn how to provide a hospitality service to an extraordinary level. This will include:

  • Working alongside experienced colleagues, you’ll help to deliver functions of all scales, from official lunches and receptions to state occasions.
  • Oversee the guest experience at official functions, making sure everything runs smoothly.
  • Ensure all back-of-house preparations are completed ahead of events.
  • To see guests in and out of residences both on private and official occasions.
  • To assist with the collection and distribution of luggage and equipment in support of moves between Royal residences and for overseas visits.

We take pride in our specialist skills training so that your presentation and delivery will always be to a high standard. Teamwork is at the heart of everything we do.  And so, although the learning curve will be steep, we'll be with you every step of the way. What’s more, after initial training, you'll be supported to achieve an accredited hospitality qualification too.

Although your main workplace will be Buckingham Palace, you’ll also travel to other Royal residences throughout the year. Each experience will be different, providing a variety of opportunities to really grow your skills and confidence. And by working with supportive colleagues, you’ll quickly become a valued part of the team.

Your application will be assessed against the following essential criteria, please evidence how you meet these in your application:

  • Able to communicate confidently at all levels and to suit different situations
  • Ability to work effectively and flexibly as part of a team
  • Be able to use initiative and possess a motivated, pro-active attitude
  • Possess good time management skills, be able to prioritise tasks and be reliable and punctual
  • Committed to maintaining and providing the highest standards of service and care
  • Possess a friendly, polite and approachable disposition with the ability to maintain confidentiality
  • Previous experience of working within the hospitality and catering industry would be an advantage

We will be carrying out telephone interviews throughout February 2024. On-Site Assessment days will take place in March 2024

We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities. 

Enjoy 25 days annual leave, rising to 30 days (plus bank holidays) dependent on the length of time you have worked for us.

Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.

We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.

Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.

Find out more about the full range of benefits available to our employees here.

Vacancy Closing Date: 25/02/2024, 23:55

This vacancy is closed to applications.