Seasonal Retail and Admissions Assistant (Windsor Castle 2022)

It’s knowing that your customers left with more than just wonderful memories.

It’s the collaboration and the community spirit. And it’s helping millions enjoy magnificent buildings and beautiful art. This is what makes working for Royal Collection Trust so different.

The magnificence of Windsor Castle attracts millions of people from across the world every year, and summer is when the crowds reach their peak. Whether you're selling the ticket that starts it all, or the gift that provides the perfect ending, you'll be a vital part of each visitor's experience.

Joining our outstanding and friendly summer team, you’ll provide far more than just sales. You'll enrich your customers' visit by answering their questions, engaging with and informing them, and promoting the other products and experiences we offer.

And in all that you do, you’ll aim to deliver a service that is as memorable as your surroundings.

Able to deliver both ambitious sales targets and extraordinary customer service, you're exactly who we're looking for.

You will be friendly and engaging, with an accurate and detail focused approach to your work.

You're also an excellent team player, with the ability to work flexibly and effectively even when things get busy.

Numeracy and a good level of computer literacy are important too. What's more, you're able to think on your feet - a key skill, considering you'll never know who you might serve next.

This is your opportunity to use your customer service skills to deliver the exceptional and experience working as part of a team in a unique and historic setting.

BEFORE YOU APPLY: Please note that we have a number of summer vacancies at the Royal Household. Please consider which role will best suit your aims, skills and experience, as you can only submit one application.